FAQ & Troubleshooting

Do I have to season my BakerStone Pizza Oven Box?
You should wipe the stone free of any debris with a damp cloth and then allow your unit to preheat on high for approximately 15 minutes before the first use. This will insure that any unwanted particles will be burned off before placing any dough and or other foods in your BakerStone Pizza Oven Box.


What if my stone is still not clean after leaving my oven on my grill for 15 minutes?
If the stone is still not clean to your own preference that is not a problem.  The stones were designed to be modular, meaning that they can be turned over or replaced if need be.  When you too much buildup on the surface of your base stone, simply remove the metal screws which hold the stones supports in place, flip the base stone over horizontally (ensuring that the front edge of the stone lines up with the front edge of the housing, leaving a 1 1/2" vent in the back of the oven) and replace the stone supports and screws.


How do I clean my Bakerstone Pizza Oven Box?
If cleaning the stones of your BakerStone Pizza Oven Box is necessary, we recommend leaving your unit on the grill with your burners set to HI for an additional 15 minutes after use to burn off any excess food particles.  You may then use the end of your spatula, metal pizza peel or grill brush to gently scrape any remaining food particles into the vent at the back of the oven to burn off completely.

You may also wipe the stones of your Pizza Oven Box with a damp cloth when the Pizza Oven Box is completely cooled.

Please note that you SHOULD NOT:

  • Use soap or detergent to clean the stones of your Pizza Oven Box
  • Soak the stones while cleaning your BakerStone Pizza Oven Box.